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It was great seeing you too! I learned so much from your session.  I really don’t do ANY cold calling or outreach.  We rely on word of mouth.  We put all of our advertising dollars into our events (adding champagne or some other treat), in hopes that the added value will wow guests into asking for a Forums card.  Your class taught me to OUTREACH and not to rest on the business that comes my way – we can do better!